POSITION: DC Supervisor, PM Shift STATUS: Full-Time LOCATION:Kohl & Frisch Limited (Anjou, PQ) REPORTS TO: DC Manager DEPARTMENT: Supply Chain Primary Role of This Position Responsible for ensuring that staff productivity and employee/customer satisfaction is optimal resulting in timely, effective and safe merchandise flow according to company guidelines/policies/values and government legislation (includes areas of planning, forecasting, scheduling, reporting, analysing, problem solving, health & safety).
Ensure operations are compliant to applicable GMP standards as defined by GUI-0001 “Good Manufacturing Practices” and GUI-0069 “Guidelines for Temperature Control of Drugs Products during Storage and Transportation”.
Major Responsibilities
Operations:
Ensure effectiveness and efficiency of day-to-day operations are at the highest levels, and compliant to Standard Operating procedures, K&F policies, and government legislation.
Ensure appropriate, trained staff is available to maintain operations at desired performance levels within budgetary constraints.
Ensure available tools and equipment are maintained so employee tasks are completed without delay; ensure safe operation of same
Deal with problems and issues in a timely manner, referring for resolution as appropriate.
Proactively identify and develop/implement recommendations involving improvements in cost reduction, processes, policies, customer service levels, and employee relations
Facilitate ongoing communication with employees (e.g., team huddles)
Oversee security of physical and personnel assets to prevent loss.
Report on Key Performance Indicators including labour productivity, operating costs, etc.; provide trend analysis and develop recommendations to correct unfavourable target variances.
Other duties as assigned.
Human Resources:
Supervise staff in all respects (e.g., hiring, performance management, coaching, motivating, and training); provide role modelling and lead by example.
Provide counsel to employees, assisting in the resolution of issues and concerns.
Educate employees on policies and procedures as per the Employee Handbook, ensuring adherence and application in a fair, equitable and professional manner.
Foster a respectful, civil, and courteous work environment.
Ensure that personnel planning and payroll reporting is accurate and timely.
Promote and support employee functions and activities.
Health and Safety:
Ensure the implementation of and adherence to health and safety programs.
Responsible for maintaining a safe work environment.
Ensure safe work policies and procedures are followed and have employees participate in regular safety training.
Report and follow up on all safety related issues.
Education and Experience
Post-secondary education (diploma or degree) in Business or Supply Chain preferred.
Minimum 3+ years of experience leading or supervising teams of 10 or more.
Qualifications
Demonstrated experience in coaching, mentoring, problem solving, and providing direction to staff in either a direct or indirect supervisory position.
Demonstrated interpersonal skills, communication skills, and a strong work ethic
Excellent organizational/prioritization skills with ability to multitask in a busy environment with unexpected interruptions while meeting tight deadlines.
Strong attention to detail, good judgment, excellent follow-up skills, takes initiative.
Exceptional oral and written communication skills; must be comfortable with speaking in front of staff.
Strong computer skills with an intermediate to advanced knowledge of all Microsoft Office applications
Bilingual (French and English), verbal and written
Hours of Work 40 hours per week, Sunday - Thursday: 5 pm – 1:30 am