POSITION:                             DC Supervisor, PM Shift
STATUS:                                Full-Time
LOCATION:                            Kohl & Frisch Limited (Concord, ON)
REPORTS TO:                       DC Manager
DEPARTMENT:                     Supply Chain
SHIFT: Monday to Thursday 8:00pm to 4:30am and Sunday: 5:00pm to 1:30am

Primary Role

Responsible for ensuring that staff productivity and employee/customer satisfaction is optimal resulting in timely, effective and safe merchandise flow according to company guidelines/policies/values and government legislation (includes areas of planning, forecasting, scheduling, reporting, analysing, problem solving, health & safety).

Ensure operations are compliant to applicable GMP standards as defined by GUI-0001 “Good Manufacturing Practices” and GUI-0069 “Guidelines for Temperature Control of Drugs Products during Storage and Transportation”.

Responsibilities

Operations

Ensure the effectiveness and efficiency of day-to-day operations are at the highest levels, and according to policies/procedures and government legislation
Ensure appropriate, trained staff is available to maintain operations at desired performance levels within budgetary constraints
Ensure available tools and equipment are maintained so employee tasks are completed without delay; ensure safe operation of same
Deal with problems and issues in a timely manner referring for resolution as appropriate.
Proactively identify and develop/implement recommendations involving improvements in cost reduction, processes, policies, customer service levels and employee relations
Facilitate ongoing communication with employees (e.g., team huddles)
Oversee security of physical and personnel assets to prevent loss
Report on Key Performance Indicators including labour productivity, operating costs, etc.; provide trend analysis and develop recommendations to correct unfavorable target variances
Other duties as assigned

Human Resources

Supervise staff in all respects (e.g., hiring, performance management, coaching, motivating, training); provide role modeling and lead by example
Provide counsel to employees assisting in the resolution of issues and concerns
Educate employees on policies and procedures as per the Employee Handbook ensuring adherence and application in a fair, equitable and professional manner

Foster a respectful, civil and courteous work environment
Ensure that personnel planning and payroll reporting is accurate and timely
Promote and support employee functions and activities.

Health and Safety

Ensure the implementation of and adherence to Health & Safety programs.
Responsible for maintaining a safe work environment.
Ensure safe work policies and procedures are followed and have employees participate in regular safety training.
Report and follow up on all safety related issues.

Education & Experience

Post-Secondary Education (Diploma or Degree) in Business or Supply Chain preferred
Minimum 3 years of experience leading employees

Qualifications

Demonstrated experience in coaching, mentoring, problem-solving and providing direction to staff in either a direct or indirect supervisory position
Demonstrated interpersonal skills, communication skills and a strong work ethic
Excellent organizational/prioritization skills with ability to multi-task in a busy environment with unexpected interruptions
Strong attention to detail, exceptional judgment, excellent follow-up skills; takes initiative

Exceptional oral and written communication skills, strong command of the English and/or French language (according to individual DC needs)
Strong computer skills and a working knowledge of all Microsoft Office applications

Hours of Work
Monday to Thursday 8:00pm to 4:30am and Sunday: 5:00pm to 1:30am

NOTE: * Flexibility in hours is mandatory*

Jobs at Kohl & Frisch Ltd